Communicating effectively across cultures

Half-day workshop

Increase the confidence and communication effectiveness of individuals and teams who work across national and organisational borders, particularly in virtual teams and cross-cultural partnerships/alliances.

The difference it will make

• Increased understanding of cultural differences and how they affect our own and others’ perspectives and the way we communicate
• Increased self- awareness and the ability to adapt our language and style to cultural context to achieve results
• Greater ability to deal with cultural misunderstandings and resolve them quickly and effectively
• Greater ability to create harmony in multicultural teams without losing the creativity that comes from diversity

What we cover

• How culture affects the way we behave and communicate
• Organisational vs. national vs. professional cultures –how they interact and influence the way we work and communicate
• Individual cultural profiles – how we are influenced by different cultural groups and bring these cultural identities to the workplace
• The role culture plays in day-to-day business interactions and how we recognise that role – using real-life scenarios and delegate experiences
• Learning to recognise different cultural styles and perspectives and how to adapt our own style to influence more effectively
• Strategies for dealing with and resolving cultural misunderstandings quickly and without stereotyping
• Strategies for encouraging creativity, sharing and learning in diverse teams
• Working with specific situations individuals have to deal with and helping them understand and plan actions for when they return to the workplace

Who it's for

Anyone who works, or is planning to work, in a virtual or cross-cultural team setting. For a more in-depth one-day workout for cross-cultural project teams, see our Making cross-cultural partnerships work workshop.

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To talk to us about how Axiom can help your people communicate better, use our contact form or call us on +44(0)1329 833411.