Getting to 'Yes' more often: Negotiation techniques that work

Half-day workshop

Participants will understand the process a 'customer' goes through to say 'Yes' to a concept. They will learn the skills to get to 'Yes' more often.

The difference it will make

• Enhanced clarity about what it is you want to achieve
• Greater ability to achieve your desired outcome – and the other party's
• Greater levels of confidence when negotiating

What we cover

• Common techniques in influencing – what works and what doesn't
• Ways to build rapport – small talk = big talk
• Creating clarity on what we are seeking to influence and why
• Understanding the 'customer' perspective – in order to create a genuine win-win outcome
• Asking the right questions
• Understanding the process a 'customer' goes through before accepting you or your idea
• Exploring the four pillars of principled negotiation
• Deploying the nine approaches to influencing
• Pacing and leading to get to 'Yes'
• Knowing when to stop – while continuing to build rapport
• Techniques to summarise what has been agreed
• Client-specific scenarios to embed the learning.

Who it's for

People who need to negotiate in their role or persuade others of the benefit of their point of view, product, project or passion.

What else?

You might also want to explore our Building relationships with the people who matter and Networking works workshops.

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To talk to us about how Axiom can help your people communicate better, use our contact form or call us on +44(0)1329 833411.